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HUMBOLDT
HOSTING USER AGREEMENT
PLEASE READ THIS AGREEMENT CAREFULLY.
BY CLICKING ON THE BUTTON ON THE ORDER FORM REFERENCED
HEREIN, YOU ARE AGREEING TO BE BOUND BY THE TERMS OF
THIS AGREEMENT AND ALL TERMS AND CONDITIONS INCORPORATED
BY REFERENCE IN THIS AGREEMENT, INCLUDING HUMBOLDT HOSTING'S
ACCEPTABLE USE POLICY. YOUR USE OF THE SERVICES CONSTITUTES
ACCEPTANCE OF THIS AGREEMENT.:
Billing:
At this time we bill monthly, and annually, depending
upon the plan. If you are not satisfied within your
first 30 days we would be happy to provide you with
a full refund. We accept Visa, Master Card, American
Express and Discover Card. Please note that we will
setup your account and email your login information
upon receipt of payment.
Customer agrees that Humboldt
Hosting may pre-charge Customer's fees for the Services
to the credit card supplied by Customer during registration.
Returned checks will be assessed
a $30.00 charge. Incoming wire transfers will incurr
a $20 charge.
Non-U.S. Clients:
Non-U.S. clients are encouraged to pay by credit card
as it is the easiest way to handle payment at this time.
However, if you would like to pay some other way, please
let us know and we will do our best to accommodate you.
Please make payments in United States Dollars (USD)
by Visa/MasterCard/Discover/Amex. Payments are due within
10 days of receipt our statement. If you paid for your
account with a credit card, we will send you a form
to sign so that we can bill your account every month
on that card. Their are no contract periods but for
each successive period, your contract is automatically
renewed unless we are notified otherwise.
Late Payments:
All accounts are billed according to the dates they
were first activated on. Net amount due within 10 days
of receipt of invoice. Accounts that are past due may
be disabled on an individual need-be-basis solely at
our discretion. Customer agrees to pay a $15.00 (fifteen
dollar) late fee if customer's account or accounts become
more than ten (10) calendar days overdue. Fees for renewal
periods after the Initial Term shall become due on the
first day of such renewal period. Humboldt Hosting may
impose a debt service charge equal to one and one-half
percent (1.5%) of the overdue balance or a lesser amount
where required by law for each month or portion thereof
the overdue amount remains unpaid. In addition, in the
event that any amount due Humboldt Hosting remains unpaid
twenty (20) days after such payment is due, Humboldt
Hosting, in its sole discretion, may immediately terminate
this Agreement, and/or withhold or suspend Services.
Customer agrees that Humboldt Hosting may charge a $40.00
(fourty dollar) fee to reinstate accounts that have
been terminated or suspended. All taxes, fees and governmental
charges relating to the Services provided hereunder
(other than income taxes of Humboldt Hosting) shall
be paid by Customer.
Bandwidth and Disk Usage:
Customer agrees that Humboldt Hosting will monitor and
meter Customer's bandwidth and disk usage and in the
event that Customer exceeds the bandwidth or disk usage
Humboldt Hosting may take corrective action which may,
at Humboldt Hosting's sole discretion, include the assessment
of additional charges, disconnection or discontinuance
of any and all Services, or termination of this Agreement.
Acceptable Use Policy:
All services provided by Humboldt Hosting may be used
for lawful purposes only. Transmission, storage, or
presentation of any information, data or material in
violation of any United States Federal, State or City
law is prohibited. This includes, but is not limited
to: copyrighted material, material we judge to be threatening
or obscene, or material protected by trade secret and
other statute. The subscriber agrees to indemnify and
hold harmless Humboldt Hosting and its employees from
any claims resulting from the use of the service which
damages the subscriber or any other party. Our acceptable
use policy is actively and strictly enforced. Offending
content or users are suspended from our network, usually
as soon as they are discovered, although we will always
inform you when and why any action has been taken. Pornography
is prohibited on all Humboldt Hosting servers This includes
sites that include sexually explicit or hardcore images
and/or advertising. We do not have a problem with sites
of an adult nature, but we do not allow pornographic
sites. If you think your site may violate our Terms
Of Service, please ask us before signing up for an account
so that we may determine if we can host your site. Humboldt
Hosting reserves the right to determine what is and
what isn't acceptable for our servers.
Subscriber acknowledges that the service provided is
of such a nature that service can be interrupted for
many reasons other than the negligence of the company
and that damages resulting from any interruption of
service are difficult to ascertain. Therefore, subscriber
agrees that the company shall not be liable for any
damages arising from such causes beyond the direct and
exclusive control of the company. Subscriber further
acknowledges that the company's liability for its own
negligence may not in any event exceed an amount equivalent
to charges payable by subscriber for services during
the period damages occurred. In no event shall the company
be liable for any special or consequential damages,
loss or injury.
Illegality In any form, including but not limited to
the unauthorized distribution or copying of copyrighted
software or other data, harassment, fraud, trafficking
in obscene material. Undesirable Content Certain types
of content are not allowed on our network. We do not
host adult content of any description. Content relating
to Hacking, Cracking, Warez and IRC is not allowed.
Software downloads may only be hosted if you are the
writer and copyright owner of the software. Audio and
video downloads will not be hosted on our servers. There
are no exceptions. Offending content or users are suspended
from our network, usually as soon as they are discovered,
although we will always inform you when and why any
action has been taken. Accounts suspended due to content
or AUP violation are not refunded under any circumstances.
CGI Scripts:
Each account comes with its own cgi-bin. You are free
to use any CGI scripts you wish, however we reserve
the right to disable any CGI script that effects normal
server operation without prior warning.
Banned Scripts :
The following scripts are banned from use on our servers
and may not be uploaded or run. Reasons for banning
them include adverse effects on server load, invitations
to hackers/spammers/criminal activity, etc.
IRC egg drops
Proxy servers
Mail bombers
Anonymous mailers
IP spoofers
Port scanners
nph-proxy
UBB (Ultimate Bulletin Board, all versions)
Ikonboard, Yabb (except for MySql version)
Background Running Programs:
Background daemons in general are prohibited, we will
consider requests on a one on one basis. If allowed
extra charges will be assessed based on resources on
system maintenance needed.
IRC:
We currently do not allow IRC or IRC bots to be operated
on our servers.
Backup:
Humboldt Hosting is not responsible for backups for MySql databases.
Subscriber acknowledges that they will backup their
own databases from the backup utility provided from
their control panel. Humboldt Hosting will however do other
backup's of websites, images, cgi-bin, mail, etc.
Commercial Advertising -
Email:
Our servers may not be the source, intermediary, or
destination address involved in the transmission of
spam, flames, or mail bombs. Your domain may not be
referenced as originator, intermediary, or reply-to
address in any of the above. SPAM /illegal content advertising
sites on other servers which in turn contain links to
a domain on our servers is prohibited. We consider spam
any mass unsolicited message in the mediums of Newsgroups
and Email. If you are found to have spammed, then we
will immediately, without warning, disable your domain.
In addition, we will impose a $100 penalty for each
spam policy violation. We reserve the right to refuse
or cancel service to known spammers. Lastly, we reserve
the right to determine what violates this policy. As
such, any violation will result in immediate deactivation
of services without refund. Server Abuse: Any attempts
to undermine or cause harm to a server is strictly prohibited.
Indemnification:
Customer agrees that it shall defend, indemnify, save
and hold Humboldt Hosting (Cloud 9 Media) and it's associates
harmless from any and all demands, liabilities, losses,
costs and claims, including reasonable attorney's fees
asserted against Humboldt Hosting (Cloud 9 Media), its agents,
its customers, officers and employees, that may arise
or result from any service provided or performed or
agreed to be performed or any product sold by customer,
it's agents, employees or assigns. Customer agrees to
defend, indemnify and hold harmless Humboldt Hosting (Cloud 9 Media) against liabilities arising out of; (1) any injury
to person or property caused by any products sold or
otherwise distributed in connection with Humboldt Hosting (Cloud 9 Media) servers; (2) any material supplied by customer
infringing or allegedly infringing on the proprietary
rights of a third party and (3) copyright infringement.
Accounts Reinstatement: Accounts and domains deleted
due to violation of our acceptable use policy cannot
be reinstated. Refusal of Service: We reserve the right
to refuse, cancel, or suspend service at our sole discretion.
LIMITATION OF LIABILITY:
Humboldt Hosting (Cloud 9 Media) shall not be responsible
for any claimed damages, including incidental and consequential
damages, which may arise from Humboldt Hosting servers
going off-line or being unavailable for any reason whatsoever.
Furthermore, Humboldt Hosting shall not be responsible
for any claimed damages, including incidental or consequential
damages, resulting from the corruption or deletion of
any web site from one of Humboldt Hosting servers. All
damages shall be limited to the immediate termination
of service. Violations of these Acceptable Uses Policies
should be referred to abuse@Humboldt Hosting.com. All
complaints will be investigated promptly.
DISCLAIMER:
Humboldt Hosting (Cloud 9 Media) cannot be held liable for
system downtime, crashes, or data loss. We cannot be
held liable for any predicted estimate of profits in
which a client would have gained if their site was functioning.
Certain services provided by Humboldt Hosting are resold. Thus,
certain equipment, routing, software, and programming
used by Humboldt Hosting are not directly owned or written
by Humboldt Hosting. Moreover, Humboldt Hosting holds no responsibility
for the use of our clients accounts. If any terms or
conditions are failed to be followed, the account in
question will be automatically deactivated. We reserve
the right to remove any account without advanced notice
for any reason without restitution as Humboldt Hosting sees
fit. FURTHERMORE, Humboldt Hosting retains the right to change
any or all of the above Policies, Guidelines, and Disclaimer
without notification.
Customer hereby represents
that he, she or it is either, an individual entering
this Agreement for his or her personal use and is over
18 years of age, or a corporation, limited partnership
or other legal entity, duly organized and in good standing
under the laws of the state of its organization and
the person acting on behalf of Customer is duly authorized
to accept, execute and deliver this Agreement on behalf
of Customer.
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